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Citizen's Charter fails to get officials work to a deadline

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VISAKHAPATNAM: V Srinivasa Rao (name changed), a class IV employee of Andhra University, has been waiting for the Greater Visakhapatnam Municipal Corporation (GVMC) to issue a corrected birth certificate of his grandson which is urgently needed for applying for a passport. Rao had made the request for corrections in spellings of his grandson's name and surname on December 27, 2013, through GVMC's Citizen's Charter, but there has been no reply from officers concerned till date...

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