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Hospitals block patient complaints on legal grounds

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Hospitals are routinely using the threat of legal action to block investigations into medical blunders, patient safety campaigners have claimed, as they threaten a legal challenge against the Health Secretary. Campaigners say that confusing NHS guidance, which their lawyers say is unlawful, is allowing hospitals to routinely close down complaints Photo: ALAMY By Laura Donnelly, Health Correspondent 10:00PM BST 02 Jul 2013 Lawyers for the charity Action against Medical Accidents (AvMA) have issued the threat to Jeremy Hunt over NHS guidance which says hospitals can refuse to consider complaints if a patient or relative is considering future legal action. The rules were supposed to be...

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